Welcome to Lanka Gift ! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By placing an order or accessing our website, you accept these Terms and Conditions in full. If you disagree with any part, please refrain from using LankaGift’s services.
2. Use of Website
You agree to use Lanka Gift’s website only for lawful purposes.
Misuse of the website for fraudulent or illegal activities is strictly prohibited.
We reserve the right to restrict or terminate access to our services for violations of these terms.
3. Orders and Payments
All orders placed on LankaGift must be paid in full before processing.
Payments can be made via credit/debit cards, online banking, or other approved payment methods.
We reserve the right to cancel any order if payment is not received or fraudulent activity is suspected.
4. Product Availability
All products are subject to availability. In rare cases, if an item is unavailable after you place an order, we will contact you to offer an alternative or process a refund.
Substitutions may occur for flowers, cakes, or gifts due to seasonal or regional availability.
5. Delivery
Lanka Gift strives to ensure timely delivery; however, delays may occur due to unforeseen circumstances.
Delivery details provided by the customer must be accurate. We are not responsible for delays caused by incorrect information.
Perishable items will not be redelivered if the recipient is unavailable at the delivery time.
6. Cancellations and Refunds
Please refer to our Refund and Return Policy for detailed information regarding cancellations, returns, and refunds.
7. User Accounts
Users are responsible for maintaining the confidentiality of their account details.
You agree to notify us immediately in case of unauthorized account usage.
8. Intellectual Property
All content on LankaGift’s website, including images, text, and graphics, is our intellectual property or used with permission.
Unauthorized reproduction, distribution, or use of content is prohibited.
9. Limitation of Liability
LankaGift will not be liable for:
Delays or failures caused by events beyond our control (e.g., natural disasters, transportation disruptions).
Indirect or consequential losses arising from the use of our services.
10. Amendments
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services indicates your acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of Sri Lankan courts.
Thank you for choosing LankaGift. We are committed to providing you with exceptional service and memorable gifting experiences.
Lanka Gift – Connecting Hearts, Delivering Smiles.
